When to request a Stripe AE:
-Lower pricing desired (even if only NPO rate, further discounts only proven volume only)
-Questions around compliance and security
-Concerns around finance and reconciliation
-Documentation needs from Stripe
-A personal relationship is requested
-Anything where they want to know more about Stripe products (Radar, etc.)
This is NOT for support-related issues or general complaints and gripes. For these, please contact the partnerships team to liaise priority support channels as needed.
NPO Point of Contact for Stripe
When do they want to be live with FRU+Stripe by?